ICT Systems Administrator and Integration Specialist

Job Summary

The ICT Systems Administrator and Integration Specialist is responsible for overseeing the installation, configuration, maintenance, and security of the school’s computer systems, servers, network devices, and other IT infrastructure components. Additionally, this role involves collaborating with educators to integrate technology tools and resources that enhance teaching and learning experiences. The position requires a strong technical background, excellent problem-solving skills, and the ability to provide guidance and training to end-users.

Duties and Responsibilities

• Ensure implementation of technology-infused curriculum and instructional strategies in the classroom.
• Train end-users on software applications and hardware devices.
• Ensure teachers are integrating educational technology in the classroom.
• Install, maintain, and secure computer systems, servers, and network devices.
• Monitor system performance, troubleshoot issues, and ensure optimal functionality.
• Implement backup and disaster recovery solutions for data protection.
• Provide timely and professional technical support to faculty, staff, and students.
• Diagnose and resolve hardware, software, and network issues.
• Monitor network traffic, implement security measures, and address performance issues.
• Collaborate with educators to identify technology tools that enhance teaching and learning.
• Maintain accurate records of IT assets, licenses, and network configurations.
• Generate reports on system performance and IT metrics.
• Document IT procedures and troubleshooting steps for reference.
• Prepare written reports on IT-related activities.
• Develop and maintain quality assurance of the IT experience for all users.
• Establish and monitor department objectives and procedures.
• Manage subject-related resources and facilities.
• Contribute to the development of school management policies.
• Timetable classes, exams, and events; synchronize systems.
• Configure tools and standards for subjects and assessments.
• Design reports based on assessment results and school data.
• Conduct exams and analyze assessment outcomes.
• Stay updated on all current trends.
• Share reports with the Principal and the Head of School regularly to ensure the above KPIs are met.

Qualifications And Requirements

• Bachelor’s degree in IT 
• At least 3 years’ experience working with learners and teachers.
• Ability to effectively manage a classroom and supervise large groups of students.